The VCI Promise
We promise to aim high and hit the mark when it comes to providing your office, event, or celebration with professional, nationally certified American Sign Language interpreters. Don’t settle for average. With VCI you can expect us to exceed your expectations. We will show up on time, dressed professionally with an ID badge, as well as a valid certification to work as an interpreter. You can also count on friendly office staff each time you call or email, even when calling the billing department. We are dedicated to serve you.
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Confidentiality
Visual Communication Interpreting (VCI) and our pool of independent contract interpreters will not disclose, discuss, evaluate, distribute or reproduce any material included in or related to any and all assignments issued to VCI by its clients; thereby adhering to and honoring our professional code of conduct established by the Registry of Interpreters for the Deaf (RID) as well as fulfilling the federal requirement of confidentiality of the HIPAA law.
Setting the Bar of Excellence
With VCI you will feel confident knowing that our scheduler/coordinator is a certified interpreter and is knowledgeable about Deaf culture as well as the profession of interpreting. The certified interpreter that fills your request comes from a pool of professionals who are fluent in American Sign Language and spoken English as well as accurate in the interpretation they provide. VCI professionals arrive on-time, are professionally dressed, wear an ID badge and are friendly and respectful to each person they come in contact with.
Scheduling at Your Fingertips
Convenience is a top priority. VCI provides the GridCheck Online Scheduling System for quick and easy interpreting requests. Others prefer our secure online web form. Regardless of how you make your request, within 24 hour you will receive a confirmation with the name of the nationally certified interpreter assigned to your request.
Tennessee’s Finest Interpreters
VCI’s interpreting pool consists of certified professionals who have met the qualifications required by the certifying professional organization RID. Each maintains a National Interpreter Certification (NIC Advanced, NIC, CI/CT, or CSC) from RID and/or the National Association of the Deaf (NAD V, VI).
