Optometry and Opthamology

The purpose of this page is to answer some of the questions that we’ve received from customers regarding VRI services at their location.
Medical Offices:  Eye Appointments and Eye Surgeons
Please reconsider using VRI as your interpreting service provider in these settings.  Utilizing an onsite interpreter is the best option for  deaf patients that have low vision and/or suffer from Ushers Syndrome, Retinitis Pigmentosa, cataracts, and other ailments that hinder their eyesight.  Eyesight to a deaf person is the most valuable thing they have. The loss of or perceived potential to lose eyesight is frightening.  Imagine not being able to hear and then also losing your eyesight.

With an onsite interpreter the following are guaranteed:

  • The deaf person is able to move the interpreter to exactly where they can see him/her
  • That interpreter knows to wear the proper contrasting color that provides the best possible “viewing area” for the deaf person
  • The interpreter knows how to slow down the interpretation to ensure that the deaf person can track the interpretation which equates to appropriate answers to questions

Why is an onsite interpreter a better option?

  • An out of state VRI interpreter may not know the local deaf community
  • When the name Jane Doe Smith shows up in the interpreters confirmation, a VRI interpreter will not know that the deaf person has eye ailment XYX, prefers the interpreter wear the color brown, and to have the interpreter sit at an angle so he/she can easily track the interpretation
  • Imagine trying to see an interpreter on a computer screen with eyes dialated
  • It is virtually impossible to see an interpreter on a computer screen while seated behind the phoropter
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